Assigning the folders Now that the Sent Item and Deleted Items folders have been created or subscribed to for your IMAP account, you can configure Outlook to use them as such. Some IMAP accounts only allow new folders to be created under the Inbox folder. You’d then have to create these folders as sub folders of the Inbox folder instead. In that case your IMAP account doesn’t accept any new root level folders. The server responded: ‘Invalid mailbox name.’. When trying to create the folder it could be that you get the following error Cannot create the folder. You can do this via the New Folder button on the Folder tab of the Ribbon. Creating a Sent Items and Deleted Items folder If your IMAP account still doesn’t hold a Sent Items or Deleted Items folder now, you must create them manually. Select all the folders that you want to have available in Outlook.A new dialog should open now with a Query button press this button.If you open that email while it is being sent, then outlook may change the status of that email but leave it in your outbox.
When you compose and send an email, Outlook updates the email’s status and places the email in your outbox.
To see all the available folders for your IMAP account (click on image to enlarge) Does your IMAP account hold a Sent Items and Deleted Items folder? The most common reason for these errors is that you don’t have a Sent Items and/or Deleted Items folder in your IMAP account or that you are not subscribed to them yet. Improper detection of the default IMAP folders can lead to a cocktail of errors. Luckily you can easily solve them by assigning the correct folders manually or create them when they are missing. Sadly, this mechanism isn’t fail safe and when the folders cannot be found, you’ll encounter these errors. In previous versions of Outlook you’d had to set the Sent Items folder manually or items were kept locally and Deleted items were marked for deletion in the same folder instead of moving them to a separate Deleted Items folder. How can I solve all these folder errors? One of the IMAP improvements in Outlook 2010 is that it will automatically try to assign the correct Sent Items and Deleted Items folders for your account. If the problem persists, restart Outlook.” I’ve restarted Outlook but I still get all these errors. The messaging interfaces have returned an unknown error. I’m using an IMAP account in Outlook 2010 and each time I try to send a message I get the following error (but the message still gets sent) “The Sent Items folder is unavailable.” I get a similar error when deleting a message “The Deleted Items folder is unavailable.” This error is then followed by “The operation failed.
#How to find sent folder in outlook mac for mac#
Note that this setting will apply to all accounts - if you have more than one email account configured, you will not save sent items for any 2.com › Outlook For Mac Can't Find Sent Mail █ This is in File, Options, Mail, in the "Save messages" section, uncheck the option to Save copies of messages in the Sent folder. If you have only one email account in your profile, you could use the option to not save sent messages. It will prevent duplicates from being created going forward.
Note: this setting will not remove existing duplicated sent messages. In Outlook 2010, check the options on the Sent Items tab.Ĭhoose the option for Do not save copies of sent items and send a test message to see if the problem persists. Double click on your IMAP account then click More Settings. In Outlook 2013, to check your settings for saving Sent items, open File, Account Settings. Click the Email accounts button, double click on your account then click More settings. This is the control Panel > Mail dialog, but you can open it right from Outlook: Go to File > Account Settings > Manage Profiles. If you are using Outlook 2016/2019 and have the Simplified account setup dialogs, you'll need to check the Advanced settings from Manage Profiles. This seems to be most common with Gmail and Yahoo-hosted accounts but other IMAP accounts may be affected as well. The result is two messages in the Sent Items folder every time you send a message. In the case of IMAP accounts, Outlook saves a sent message in the IMAP account's Sent message folder and your IMAP mail provider may also save a copy.
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